Right to Information
Last updated: March 3, 2026
This document complements the Privacy and Cookies Policy and aims to fulfill the duty of information provided for in Article 13 of the GDPR.
Data Controller
- Entity: KORDIA PORTUGAL, LDA
- Headquarters: Rua Monge de Cister, Lote2 RC direito, 3100-506 Pombal, Portugal
- Tax ID/VAT: 518617378
- Email: suporte@kordia.pt
Data Protection Officer
For specific questions regarding the privacy of your data, you may contact our Officer (DPO) at the following address:
Legal Grounds for Processing
Your data is processed based on the following legal grounds under Article 6 of the GDPR:
Contract Performance
Profile creation, quotes, bookings, and operational communications (Chat).
Legal Obligation
Compliance with tax standards and invoicing (Decree-Law No. 28/2019).
Consent
Newsletter delivery and use of non-essential cookies.
Legitimate Interests
Fraud prevention, content moderation, and platform security.
Profiling
KORDIA foresees carrying out profiling to disclose campaigns and personalized commercial advantages based on interaction history. This processing is based on legitimate interest, provided it does not produce legal effects on the subject. Otherwise, prior consent will be requested under Art. 22 of the GDPR.
Data Retention
Data is retained only for the period necessary for the described purposes:
- Profile Management (with bookings): 1 year after the last platform interaction.
- Profile Management (without bookings): 1 year after the last registration/interaction.
- Newsletters: 1 year after the last interaction or until consent withdrawal.
- Tax data: Retained for 10 years, as required by law (Art. 19 of DL 28/2019).
Data Subject Rights
You may request access, rectification, erasure, restriction, objection, and portability of your data. For consent-based processing, it may be withdrawn at any time without affecting the lawfulness of previous processing.
Right to Complain
You have the right to lodge a complaint with the competent supervisory authority in Portugal.